Configure quote waivers, disclaimers, and signature defaults

Set the default waiver, disclaimer, and customer-signature requirements for new quotes.

quotes waivers disclaimers signatures legal agreements

Set the agreement language and signature requirement that CleanOps offers when your team creates a quote. You can keep waiver and disclaimer text in CleanOps or use a PDF, then choose which items new quotes include by default. Each quote can still override those defaults.

Before you start: sign in with permission to update Brand & Docs settings. Quote legal agreements are available on Pro and Enterprise plans.

  • 1

    Open Extra Docs

    Open Settings, select Brand & Docs, then scroll to Extra Docs. This section contains the quote signature default, Liability Waiver, and Service Disclaimers settings.

    Screenshot — Open Extra Docs

    Extra Docs under Settings → Brand & Docs.

  • Permissions and plan access

    People with permission to update Brand & Docs can change these settings. People with read-only access can review the saved text but cannot edit it. Quote agreement controls are enabled on Pro and Enterprise plans; on Basic, the new-quote controls are disabled and marked PRO. Saved settings become active again if the account returns to Pro or Enterprise.

  • 2

    Set the signature default

    Turn Require signature to accept quotes on when new quotes should start with a signature requirement. The switch saves immediately and affects new quotes only; your team can override it on an individual quote.

    Screenshot — Set the signature default

    The customer-signature default in Extra Docs.

  • 3

    Write the liability waiver

    Select Text under Liability Waiver, enter the waiver, then select Save. Both text editors accept Markdown, HTML, and plain text. Their toolbar includes bold, italic, strikethrough, headings 1–3, bulleted and numbered lists, block quotes, code blocks, undo, and redo. Reset is enabled after an unsaved edit and restores the saved version; Delete clears the saved text and is disabled when no text is saved.

    Screenshot — Write the liability waiver

    The Liability Waiver text editor and controls.

  • 4

    Write the service disclaimers

    Select Text under Service Disclaimers, enter the disclaimer language, then select Save. Its content, mode, and Save, Reset, and Delete actions are independent from the waiver.

    Screenshot — Write the service disclaimers

    The Service Disclaimers text editor and controls.

  • 5

    Use a PDF instead of text

    For either document, select PDF, choose an unencrypted PDF, then upload it. The upload switches that document to PDF mode immediately. CleanOps shows the stored filename and an inline preview after the upload completes. Switching between Text and PDF also saves immediately, and each document keeps its alternate text independently.

    Screenshot — Use a PDF instead of text

    A successfully loaded waiver PDF preview.

  • 6

    Replace or remove a PDF

    Select Replace to upload a newer file. Select Remove to delete the stored PDF and return that document to Text mode; the previously saved alternate text remains available.

    Screenshot — Replace or remove a PDF

    The PDF replacement controls and current preview.

  • PDF requirements and recovery

    Use a valid, unencrypted .pdf file no larger than 10 MB and no longer than 50 pages. CleanOps rejects other file types, files whose contents do not match their extension, corrupt or encrypted PDFs, and PDFs over either limit. Upload and preview loading indicators show while CleanOps works. If an upload or preview fails, the current saved document remains available and a recovery message lets you retry. If no file is selected or no PDF is stored, CleanOps asks you to choose or upload one before switching to PDF mode.

    Screenshot — PDF requirements and recovery

    An invalid upload is rejected while the valid saved PDF remains available.

  • 7

    Choose what new quotes include

    Under each document, turn on Include by default on new quotes for the terms you normally send. Each switch saves independently and changes only quotes created afterward.

    Screenshot — Choose what new quotes include

    The independent default-inclusion switches.

  • 8

    Verify or override a new quote

    Create a quote and review Legal Agreements. The waiver, disclaimer, and signature controls inherit the defaults from Extra Docs. Change any switch for this quote before saving when the customer or job needs different terms.

    Screenshot — Verify or override a new quote

    A new quote inheriting all three Legal Agreements defaults.

  • What the issued quote records

    After the quote is issued, its detail page marks each agreement Included or Not Included. When a customer signs, the signature record includes the signer, method, time, verified IP address, consent version, source, and a signed-package download.

    Screenshot — What the issued quote records

    Included agreements and the signed quote audit record.

  • Your quote acceptance defaults are ready

    New quotes now inherit the agreement and signature choices you saved. Existing quotes keep their own saved requirements, and each new quote can still be adjusted before it is sent.

  • Tips & related guides

    • Review legal wording with your own adviser before sending it to customers.
    • Keep alternate text current even when a PDF is active, so switching back to Text mode is easy.
    • Next, create a quote, then send and convert it.

Need more help? If you can't find what you're looking for in our documentation, create a support ticket and our team will assist you.